- A 100% cancellation fee will apply in the event of a no show by guest on the activity date or a cancellation less than 24 hours before trip departure.
- In the event of an amendment not received 7 days prior to activity booked the guest will still be responsible for the full cost for the total number of passengers originally confirmed.
- In the event of amendment or cancellation Received between 7 days and 24 hours before trip departure – guests/ agents will qualify for a 50% refund.
- Management reserves the right to cancel any transfer or activity due to unforeseen circumstances including but not limited to, lack of passengers, or weather conditions. In case of a weather cancellation, weather conditions are judged exclusively by Romonza Management, guests must report for the service/activity unless notified by Romonza Management. In the event of a cancellation by Romonza Management, a full refund will be given on the amount paid ( or refunded to booking agent)
